Edge Telecom is committed to providing superior technical support on the products we offer. To do so, we offer the services of experienced professionals that once manned Avaya's Tier 3 Support. Avaya no longer supports it's own business partners without on the spot additional charges.  With our staff expertise, we can ensure that your needs are met as quickly as possible.  Much of our support is offered at no charge.  Lengthier support needs are modestly priced in 30-minute increments.

IF WE CAN'T SOLVE YOUR PROBLEM, THERE WILL BE NO CHARGE FOR OUR SERVICES

If you need User Guides, Programming Guides or other documentation  ask about our extensive library of downloads. Other vendors may charge as much as $30 - $40 for these guides.  At Edge Telecom, you get them FREE.  If you need a document not listed, let us know and we'll see if we can help.

If downloading documentation is impractical for you, Edge Telecom can provide you with a CD-Rom of .PDF documentation and manuals associated with your current system. Contact us at cdrom.request@edgetele.com. Provide us with your name, address and phone system and we can send a CD-Rom right out.